Tag: Customer service
Charley Maher, managing director, water2business
“We’ve never gone for this race to the bottom on pricing. We’ve made sure that we offer fair pricing”
Customer complaints soaring
CCwater says a handful of poor-performing retailers are responsible for driving up the annual number of customer complaints by more than 300 per cent
Handle complaints well from the beginning
Complaint handling is a top priority for retailers in the water market, especially given the importance of water as a public health service.
12 May. 3 min read.