Tag: Customer complaints
Almost two thirds of Water Plus complaints linked to wholesalers
Around 60 per cent of the complaints about Water Plus from non-household water customers relate to a wholesaler, chief executive Andy Hughes has insisted.
Complaints hit record high
Complaints in the non-household water retail market hit a record high during the second quarter of 2018/19.
Business complaints drop for the first time
The number of complaints non-household water customers have made to the Consumer Council for Water (CCWater) about retailers has fallen for the first time since the market opened.