Thames launches water efficiency cash scheme for retailers
Thames Water is piloting a financial incentive scheme for retailers if they encourage business customers to be more water efficient.
BT granted self-supply licence
BT has been awarded a licence to supply its own water and sewerage retail services in the open market.
Three more companies granted self-supply water licences
Laundry firm Berendsen, pub company Stonegate and beer and cider company Heineken have all been granted self-supply licences to provide their own water retail services.
BT applies for self-supply licence
BT has become the first telecommunications company to apply for a self-supply licence, which it
hopes will help it to improve identification of high consumption sites
Meet the self-suppliers
Since the water retail market opened in April 2017, a select few larger business customers have chosen the self-supply route. All of these have entered into partnership agreements with consultancy Waterscan. Every month, more businesses apply to self-supply. Who are they? And why have they chosen this route?
Industry viewpoint: Self-suppliers and wholesalers are working well together
“It is challenging to develop effective strategies to manage water scarcity”
Waterwise launches water efficiency leadership group for retailers
Waterwise launches a new leadership group specifically for retailers, to drive their performance on water efficiency in the second year of the market
Is self-supply due an overhaul?
Since the water retail market opened in April last year, non-household customers have had the option of applying to supply themselves with water retail services – cutting out the middle man of a retailer. Ofwat is considering an overhaul of the self-supply process, to make it simpler for businesses and ensure costs are covered.
Self-supply ‘should be more heavily promoted’
Blackpool Council argues that self-supply should be promoted more by the regulator
Retailers rail against claim the market has gone ‘off the boil’
Broker says water competition has ‘gone off the boil’ and calls for Ofwat intervention, but water companies say the market is already delivering savings to customers.
21 Jul. 3 min read.
Customers are being double-billed
“At least four” retailers are continuing to bill customers who have switched away from them, leading some market participants to suggest that the water industry “isn’t ready” for competition. New entrant retailer Everflow said it has been contacted by four to six customers a day, after they have received a bill from their previous retailer “as if […]
23 Jun. 3 min read.
Big names ‘losing heavily’ in the market
A month after opening, around two-thirds of water retailers are not winning business, says a source close to the market.
12 May. 3 min read.