First trade effluent apprentice for retail market
Water2business has announced it is running an apprenticeship programme for the trade effluent part of its business – a first for the retail sector.
Renewed calls for market alignment
Confusion for retailers in the English and Scottish markets as Wics puts a moratorium on the granting of self-supply licences at the same time as Ofwat cites the success of self-supply
Branding: Make your mark in the market
Water.Retail speaks to some of the retailers and asks them to explain the thinking behind their brand strategies.
21 Sep. 4 min read.
Charley Maher, managing director, water2business
“We’ve never gone for this race to the bottom on pricing. We’ve made sure that we offer fair pricing”
A qualified success
“Ongoing issues are spoken about but still not resolved”
The cost of a code change
“Customers mustn’t be hurt by market codes and mechanisms”
Code change ‘will allow back-billing’
Castle Water warns that Codes Panel vote to suspend final settlement reports could lead to back-billing – despite the intention of the market and Ofwat’s express wishes
Waterwise launches water efficiency leadership group for retailers
Waterwise launches a new leadership group specifically for retailers, to drive their performance on water efficiency in the second year of the market
Call for water efficiency certificate
First Business Water suggests a certificate of water efficiency similar to the one for energy would help the public sector to save water
26 Jan. 3 min read.
Should Scots and English markets converge?
A unified competitive business retail market would reduce costs but there is little political appetite for it.
4 Aug. 3 min read.
Key account partnerships can build trust
Key account management is a relatively new concept for water companies, but is fast becoming common practice in the open market.
9 Jun. 3 min read.
Retailers call for standardisation
Wholesalers’ inconsistent tariffs and pricing are proving ‘painful’ for retailers, who told delegates at Utility Week Live they are finding it ‘incredibly hard’ to navigate myriad portals and systems.
9 Jun. 3 min read.