A big four for water?
“Water bosses see further tie-ups, leading to fewer larger retailers”
Wholesaler benchmark: Anglian Water
Water.Retail has carried out an exclusive piece of research that asked retailers to score each of the nine largest English wholesalers out of 10 on 11 different criteria. For nine issues, we are publishing each company profile from the report. This article: Anglian Water
Credit arrangements under review
Ofwat last month launched a review of the market codes that set out credit requirements, but some wholesalers say they are already planning to make changes after market barrier concerns
One in 10 customers ‘missing’ from the central database
If retailers are not incentivised to process incomplete data, customers could be left out of the market for the long term.
28 Apr. 3 min read.
Wholesaler profile: Anglian Water
“Meeting the code obligations is not a measure of how easy you are to do business with or how happy your customers are – and that is the ultimate incentive”
31 Mar. 2 min read.