Latest news

Round-up: Year one performance

Water.Retail rounds up some of the key insights from MOSL’s performance report for the first year of the market.

1 Jun.

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Industry viewpoint: Holding a mirror up to the market

“We believe that holding a mirror up to the market and showing where there are areas for improvement will help incentivise the sort of behaviours that customers expect”

1 Jun. By Chris Scoggins, chief executive, Market Operator Services Limited.

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A digital water culture

“There hasn’t been much innovation in the market yet”

1 Jun.

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Retailers urged to ‘sell the benefits’ of market

New in-depth study by CCWater has revealed SMEs need ‘more convincing’ that competition has something to offer them – and the water watchdog says the sector must ‘work harder’

23 May.

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Wholesaler benchmark: Anglian Water

Water.Retail has carried out an exclusive piece of research that asked retailers to score each of the nine largest English wholesalers out of 10 on 11 different criteria. For nine issues, we are publishing each company profile from the report. This article: Anglian Water

18 May.

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Industry viewpoint: Water sector must pull in the same direction

“SMEs could be enticed by services that save them money”

18 May. By Evan Joanette, policy manager for competition and markets, Consumer Council for Water.

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Data still the biggest concern for retail CEOs

Data continues to be of greatest concern for retail chief executives in the open water market, a snap survey by Water.Retail finds

18 May.

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Poor data curbs discounts

“Data remains at the forefront of the minds of retailer chief execs”

18 May.

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Wholesaler benchmark: Yorkshire Water

Water.Retail has carried out an exclusive piece of research that asked retailers to score each of the nine largest English wholesalers out of 10 on 11 different criteria. For nine issues, we are publishing each company profile from the report. This article: Yorkshire Water

4 May.

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Industry viewpoint: We need more ambitious water efficiency initiatives

“Its not about the price per cubic meter, its about how many cubic meters a business consumes… The aim of a forward-thinking and progressive water retailer is to help customers use the least amount of water possible to get the job done”

4 May. By Siobhan Kennedy-Hall, sales and marketing manager, Smarta Water.

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Industry viewpoint: Market issues need addressing

“It’s difficult to understand how companies can make any profit … Ofwat needs to address the core issues that allow very high margins for wholesalers and low to nonexistent margin for retailers”

4 May. By Chris Earle, chief executive, Clear Business (Verastar).

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Over half of small businesses ‘unaware’ of market opening

Survey by SES Business Water reveals that many businesses in England don’t know they have a choice of water supplier

4 May.

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