Industry viewpoint: Data improvement requires a shift in culture
“Raising data quality levels is a slow burn and requires an evolution in culture, as well as improving the systems, processes and training that underpin the day-to-day operations”
Ofwat allows delay to final settlement reports
Ofwat has approved a code change that will allow the production of final settlement reports to be delayed while data issues are ironed out.
7 Sep. 3 min read.
Retailers must ‘strive for more’ on efficiency
Retailers have made a great start in helping customers reduce their water use, but should strive to achieve “much more”, Business Stream chief executive Jo Dow has insisted.
Retailers falling short
“Retailers still aren’t offering enough on water efficiency”
Market profile: Yu Water
“Retail margins are certainly lean, and I see little scope for them to increase in the short term”
Industry viewpoint: Who’s in charge when disaster strikes?
“I’ve sat in NHS trust boardrooms opposite emergency planners who are open-mouthed at the potential risk that their 600-bed hospital could be without water”
Snapshot: Who is Olympos Water?
Olympos Water is a prospective new entrant retailer currently progressing through licensing and market entry assurance. The company’s aim is to enter the commercial water supply market towards the end of 2018.
Meet the self-suppliers
Since the water retail market opened in April 2017, a select few larger business customers have chosen the self-supply route. All of these have entered into partnership agreements with consultancy Waterscan. Every month, more businesses apply to self-supply. Who are they? And why have they chosen this route?
Awareness still an issue
“There has been an improvement in the performance of all parties”
MOSL on track to move out of London to reduce costs
The water retail market operator (MOSL) is on track to move out of London by January 2019 as part of a strategy to make cost savings, it has confirmed.
Market to go ‘from strength to strength’
MOSL chief executive Chris Scoggins believes business customers have much to gain by engaging with the market as retailers begin to compete with each other with a range of offers
Round-up: The retailers so far…
As Olympos Water becomes the latest company to apply for a water retail licence, Water.Retail rounds up the non-incumbent companies which have received licences