How to break into the water retail market
“We’ve found even the best laid plans don’t always work so we’ve maintained a pragmatic and agile approach in addressing problems we’ve faced”
Three more companies granted self-supply water licences
Laundry firm Berendsen, pub company Stonegate and beer and cider company Heineken have all been granted self-supply licences to provide their own water retail services.
MOSL CEO Chris Scoggins makes swift exit
Chris Scoggins is no longer the CEO of Market Operator Services Limited (MOSL), the market operator has announced.
Castle Water wins second multi-million-pound public sector deal
Castle Water has won a second multi-million-pound public sector water retail contract through the Crown Commercial Service framework.
Wave signs water retail contract with Sports Direct
Wave has won a three-year contract to supply water retail services to Sports Direct – the UK’s largest sporting goods retailer.
Service not up to scratch
“Wholesalers’ service to retailers has been flagged as an issue”
Market profile: Smarta Water
“The gross retail margins are extremely tight and this particularly hampers stimulation of the market for micro and SME business”
‘Deficient’ codes need further scrutiny
The market codes written for separate water, waste and trade effluent billing are “deficient” and require further scrutiny, Castle Water chief executive John Reynolds has insisted.
Record number of water retail switches cancelled in Q2
A record 10,000 switches were cancelled during the past quarter of the market, more than in any other quarter.
Ofwat urges wholesalers to step up performance
Ofwat has insisted wholesalers in the business retail market must step up the quality of service they provide to retailers.
First trade effluent apprentice for retail market
Water2business has announced it is running an apprenticeship programme for the trade effluent part of its business – a first for the retail sector.
Yu Group profit warning prompts share collapse
Yu Group shares have shed more than four-fifths of their value after the company issued a profit warning concerning its inability to recover unpaid bills from customers. In a trading statement, the company said it expects profits to be £10 million lower than previous market expectations, resulting in a loss for the current financial year. […]