Latest news

Industry viewpoint: Making the most of water efficiency

“There is clearly an unmet demand for water efficiency services in England and this benefit of retail competition has yet to be fully realised”

7 Sep. By Aaron Burton, director of policy and innovation, Waterwise.

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Industry viewpoint: Retailers need to sort out billing

“Ofwat needs to mandate that a percentage of the consumer’s annual bill is rebated without question if billing issues are not sorted in a certain time”

7 Sep. By Bee Barrett, general manager and director of bill validation, Grand Union Water.

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Industry viewpoint: Data improvement requires a shift in culture

“Raising data quality levels is a slow burn and requires an evolution in culture, as well as improving the systems, processes and training that underpin the day-to-day operations”

7 Sep. By David Tyler, founding director, Brodick Consulting.

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Retailers falling short

“Retailers still aren’t offering enough on water efficiency”

7 Sep.

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Market profile: Yu Water

“Retail margins are certainly lean, and I see little scope for them to increase in the short term”

24 Aug.

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Industry viewpoint: Who’s in charge when disaster strikes?

“I’ve sat in NHS trust boardrooms opposite emergency planners who are open-mouthed at the potential risk that their 600-bed hospital could be without water”

24 Aug. By Sven Parris, senior sales and marketing director, Water Direct.

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Snapshot: Who is Olympos Water?

Olympos Water is a prospective new entrant retailer currently progressing through licensing and market entry assurance. The company’s aim is to enter the commercial water supply market towards the end of 2018.

24 Aug.

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Meet the self-suppliers

Since the water retail market opened in April 2017, a select few larger business customers have chosen the self-supply route. All of these have entered into partnership agreements with consultancy Waterscan. Every month, more businesses apply to self-supply. Who are they? And why have they chosen this route?

24 Aug.

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Awareness still an issue

“There has been an improvement in the performance of all parties”

24 Aug.

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Round-up: The retailers so far…

As Olympos Water becomes the latest company to apply for a water retail licence, Water.Retail rounds up the non-incumbent companies which have received licences

10 Aug.

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Industry viewpoint: Getting bilateral arrangements right

“We can see many problems exist with the current inconsistent arrangements across trading parties”

10 Aug. By Nick Rutherford, programme director, Bristol Water.

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Charley Maher, managing director, water2business

“We’ve never gone for this race to the bottom on pricing. We’ve made sure that we offer fair pricing”

10 Aug.

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