Latest news

Market profile: H2O Building Services

“The market will only really get going when the retail margins increase”

26 Jan. 3 min read.

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Industry viewpoint: Who is responsible for water efficiency?

“Many retailers are unaware of the importance of water efficiency”

12 Jan. By Jacob Tompkins, chief technology officer, The Water Retail Company.

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Market profile: Aquaflow Utilities

“It is unsurprising that significant challenges remain for new entrants and incumbents to address and resolve”

12 Jan.

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Industry viewpoint: Terms and conditions in the water retail market

“There is nothing standardised about offer documents across water retailers”

12 Jan. By Peter Sceats, founding director, Grand Union Water.

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Snapshot: The water market in January 2018

Water.Retail rounds up the market as it stands in January 2018

12 Jan.

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Looking for answers

“We now know who will succeed Cathryn Ross as Ofwat chief”

12 Jan.

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Industry viewpoint: Data, data everywhere…

“We maintain an occupier and landlord database that allows us to look up very large numbers of addresses and confirm their status as vacant or occupied”

8 Dec. By Alex Fowler, managing director, DataReal.

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Market profile: First Business Water

“We believe Ofwat is trying its best to do it, but we need to give it time”

8 Dec.

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Wholesaler profile: Scottish Water

“While things can go wrong from time to time in terms of service provision, our aim is to respond promptly”

8 Dec.

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Industry viewpoint: Governing the market

“One important way we try to ensure that the market is accessible to all is by providing regular and transparent information about the market”

8 Dec. By Steve Arthur, market performance director, Market Operator Services Limited.

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Industry viewpoint: Customers must be incentivised to save water

“More needs to be done to address ­customer-side leakage”

8 Dec. By Lucy Darch, chief executive, Wave.

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Does the water market need a comparison site?

The sector didn’t previously need a comparison website, because customers had no choice in who provided their water and wastewater services. But the opening of the non-domestic water retail market may have paved the way for customers to search online for the best deal

8 Dec.

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