Industry viewpoint: The benefits competition can bring
“We need to know the level of customer awareness”
21 Jul. 3 min read.
Industry viewpoint: More transparent pricing needed
“The water companies should be more transparent about pricing”
Industry viewpoint: water retailers must sing in the same key
“Why can’t retailers use the same period when comparing usage?”
23 Jun. 2 min read.
Industry viewpoint: poor data quality will hamper competition
“Ofwat appears content to maintain a watching brief and it has fallen on wholesalers to implement initiatives to help the market improve and self-regulate data quality”
9 Jun. 2 min read.
Industry viewpoint: Not enough is being done on water efficiency
“Efficiency is a central customer ask of water retail companies”
28 Apr. 2 min read.