MOSL names interim chief executive
The market operator – MOSL – has appointed Des Burke to the post of interim chief executive.
Three more companies granted self-supply water licences
Laundry firm Berendsen, pub company Stonegate and beer and cider company Heineken have all been granted self-supply licences to provide their own water retail services.
MOSL CEO Chris Scoggins makes swift exit
Chris Scoggins is no longer the CEO of Market Operator Services Limited (MOSL), the market operator has announced.
Castle Water wins second multi-million-pound public sector deal
Castle Water has won a second multi-million-pound public sector water retail contract through the Crown Commercial Service framework.
Wave signs water retail contract with Sports Direct
Wave has won a three-year contract to supply water retail services to Sports Direct – the UK’s largest sporting goods retailer.
‘Deficient’ codes need further scrutiny
The market codes written for separate water, waste and trade effluent billing are “deficient” and require further scrutiny, Castle Water chief executive John Reynolds has insisted.
Ofwat urges wholesalers to step up performance
Ofwat has insisted wholesalers in the business retail market must step up the quality of service they provide to retailers.
First trade effluent apprentice for retail market
Water2business has announced it is running an apprenticeship programme for the trade effluent part of its business – a first for the retail sector.
Yu Group profit warning prompts share collapse
Yu Group shares have shed more than four-fifths of their value after the company issued a profit warning concerning its inability to recover unpaid bills from customers. In a trading statement, the company said it expects profits to be £10 million lower than previous market expectations, resulting in a loss for the current financial year. […]
MEUC paper calls for improvements in the market
The Major Energy Users’ Council (MEUC) has published a paper urging policymakers to improve the retail market for customers.
BT applies for self-supply licence
BT has become the first telecommunications company to apply for a self-supply licence, which it
hopes will help it to improve identification of high consumption sites
Business complaints drop for the first time
The number of complaints non-household water customers have made to the Consumer Council for Water (CCWater) about retailers has fallen for the first time since the market opened.