MOSL names interim chief executive

The market operator – MOSL – has appointed Des Burke to the post of interim chief executive.

4 Dec.

Read more

Three more companies granted self-supply water licences

Laundry firm Berendsen, pub company Stonegate and beer and cider company Heineken have all been granted self-supply licences to provide their own water retail services.

26 Nov.

Read more

MOSL CEO Chris Scoggins makes swift exit

Chris Scoggins is no longer the CEO of Market Operator Services Limited (MOSL), the market operator has announced.

23 Nov.

Read more

Castle Water wins second multi-million-pound public sector deal

Castle Water has won a second multi-million-pound public sector water retail contract through the Crown Commercial Service framework.

15 Nov.

Read more

Wave signs water retail contract with Sports Direct

Wave has won a three-year contract to supply water retail services to Sports Direct – the UK’s largest sporting goods retailer.

15 Nov.

Read more

‘Deficient’ codes need further scrutiny

The market codes written for separate water, waste and trade effluent billing are “deficient” and require further scrutiny, Castle Water chief executive John Reynolds has insisted.

15 Nov.

Read more

Ofwat urges wholesalers to step up performance

Ofwat has insisted wholesalers in the business retail market must step up the quality of service they provide to retailers.

15 Nov.

Read more

First trade effluent apprentice for retail market

Water2business has announced it is running an apprenticeship programme for the trade effluent part of its business – a first for the retail sector.

2 Nov.

Read more

Yu Group profit warning prompts share collapse

Yu Group shares have shed more than four-fifths of their value after the company issued a profit warning concerning its inability to recover unpaid bills from customers. In a trading statement, the company said it expects profits to be £10 million lower than previous market expectations, resulting in a loss for the current financial year. […]

2 Nov.

Read more

MEUC paper calls for improvements in the market

The Major Energy Users’ Council (MEUC) has published a paper urging policymakers to improve the retail market for customers.

2 Nov.

Read more

BT applies for self-supply licence

BT has become the first telecommunications company to apply for a self-supply licence, which it
hopes will help it to improve identification of high consumption sites

2 Nov.

Read more

Business complaints drop for the first time

The number of complaints non-household water customers have made to the Consumer Council for Water (CCWater) about retailers has fallen for the first time since the market opened.

19 Oct.

Read more