Are we a step closer to a ‘water big six’?
Does Business Stream’s purchase of Yorkshire Water’s business customers pave the way for further consolidation in the market?
Almost two thirds of Water Plus complaints linked to wholesalers
Around 60 per cent of the complaints about Water Plus from non-household water customers relate to a wholesaler, chief executive Andy Hughes has insisted.
Ofwat insists credit arrangements must not breach competition law
Ofwat has insisted the costs of credit provided by wholesalers and borne by all retailers must not become a barrier to entry or stifle effective competition.
The retail market must live up to its billing
“Time and again we encounter frustrated customers stuck in the middle of a retailer and wholesaler stand-off”
Water efficiency – achieving its true potential
“I believe that as retailers we have a key role to play in promoting the importance of water efficiency”
Market profile: Smarta Water
“The gross retail margins are extremely tight and this particularly hampers stimulation of the market for micro and SME business”
Market profile: Tor Water
“I would tear Ofwat down and start again, it needs significant change”